When a token lists on a centralized exchange, someone has to provide the other side of the trade. If only opportunistic traders are present, the book can be empty, the spread wide, and a modest order enough to move the price a long way. A market maker’s job is to post two-sided quotes and keep some depth in that book.
That is a narrower job than many pitches imply. It is not the same as promoting the token, finding buyers, or promising that the price will hold a level.
Bids, asks, spread, and depth
A bid is an offer to buy. An ask (or offer) is an offer to sell. The difference between the best bid and the best ask is the spread. How much size sits at those prices, and at prices further away, is the depth.
A tight spread with almost no size behind it can look neat on a screenshot and still be fragile. Depth matters because it describes what happens when someone actually trades. Exchanges and serious traders look at both.
Quotes are not static. A market maker updates them as the market moves, as its inventory changes, and as volatility changes. The firm is managing the risk of holding the token and the quote currency, not simply leaving a wall of orders in place.
Inventory: why a loan often appears in the contract
To buy and sell, a market maker needs inventory on the venue: the project’s token, and usually a quote currency such as a stablecoin or the exchange’s base asset. That inventory can come from the market maker’s own capital, from a loan by the project, or from a combination of the two.
Token loans are common because the market maker may not want, or may not be able, to source a large amount of a newly listed token on its own. A typical loan is documented, limited in time, and returned according to the agreement, subject to trading activity and any agreed fees or settlements. The exact mechanics vary. The contract is the source of truth, including what happens if the arrangement ends early.
Projects should be cautious about where inventory is sent. A disclosed firm account, with withdrawal and custody terms in writing, is the baseline. A request to transfer tokens to a personal wallet is a reason to stop.
Retainers, loans, and mixed models
Commercial models in this market tend to fall into a few families:
- Retainer. The project pays a fee, often monthly, for quoting services. The fee may depend on venues, hours, and the scope of the work.
- Inventory loan. The project lends tokens and sometimes quote currency. Compensation may be built into loan terms, call options, spreads, or a separate fee.
- A mix of both. Many engagements combine a retainer with an inventory loan.
There is no single standard price. Costs vary by exchange, by the number of pairs, by inventory size, and by how active the quoting is expected to be. A proposal that quotes a number without defining venues, pairs, and inventory is incomplete.
What a market maker does not do
A market maker does not guarantee a price, a market cap, or a volume target. Price is set by buyers and sellers. Volume is a result of trading interest plus quoting activity, not something that should be purchased as a marketing line.
Arrangements that promise to “support” the price, deliver a chart outcome, or manufacture volume should be treated as a warning, not as a premium service. Wash trading and other forms of artificial volume are against exchange rules and, in many jurisdictions, the law.
Market making also does not replace the rest of a listing: legal and listing materials, token mechanics, communication with the exchange, and an honest view of circulating supply and unlocks.
When teams usually start the conversation
Account opening, inventory movement, and legal review all take time, and that time varies by exchange. Teams that begin only when a listing is announced often find the market opens before the market maker is fully set up. If you already have a listing window, it is reasonable to start earlier than that window feels like it requires.
If the token is already listed and the book is thin, the same tools still apply. The urgency is then about ongoing market quality, not only listing day.
Related: liquidity around a CEX listing and how to evaluate a market maker.